What is Arctic Wolf?
Arctic Wolf is a managed detection and response (MDR) provider that offers 24/7 security monitoring, threat detection, and response services. Instead of selling standalone security tools, Arctic Wolf operates as a security operations center (SOC)-as-a-service, integrating with existing tools to enhance threat visibility and response capabilities.
The core of Arctic Wolf’s offering is the Arctic Wolf Platform, which ingests telemetry from logs, endpoints, networks, and cloud environments. Their Concierge Security Team (CST) analyzes this data to detect threats, investigate alerts, and guide remediation. This team acts as an extension of a customer’s internal security team, offering expertise and operational support.
Arctic Wolf also provides services beyond MDR, including managed risk and cloud detection and response. These services help organizations identify misconfigurations, vulnerabilities, and compliance issues in real time. The platform is designed to work across hybrid environments and scales to meet the needs of mid-sized and large enterprises.
For organizations evaluating MDR options, it’s also worth considering platforms that take a different approach. Radiant Security is an agentic AI SOC platform that automates alert triage, investigation, and response across the security lifecycle. It offers a unified environment for alerts, investigations, response, and log data, giving teams an alternative to fully managed MDR models like Arctic Wolf.
This is part of a series of articles about Arctic Wolf cybersecurity
Arctic Wolf’s Partner-First Deployment Model
Arctic Wolf operates a 100% channel-based go-to-market model, delivering all products and services exclusively through its partner ecosystem. Arctic Wolf’s partners include managed service providers (MSPs), solution providers, and cloud providers.
The primary way to directly purchase Arctic Wolf solutions is through cloud providers. In this article, we focus on publicly available pricing for Arctic Wolf through cloud provider marketplaces. For pricing through MSPs or solution partners, contact those partners directly.
Arctic Wolf’s cloud provider support includes:
- AWS: Arctic Wolf integrates with Amazon Web Services environments to provide continuous monitoring, threat detection, and security insights across AWS infrastructure and workloads.
- Microsoft Azure: Arctic Wolf supports security operations for Azure environments, including visibility into user activity, cloud workloads, and threat behaviors specific to Microsoft’s cloud platform.
- Microsoft 365: Arctic Wolf offers monitoring and threat detection capabilities for Microsoft 365 applications, helping identify account compromise, unauthorized access, and abnormal behavior in email, SharePoint, and other tools.
- Other Cloud Platforms: Arctic Wolf extends its coverage to additional cloud services, enabling unified monitoring and incident response across hybrid and multi-cloud environments through a single interface.
In the sections below, we provide information about AWS and Azure pricing which is made publicly available by Arctic Wolf.
Arctic Wolf MDR Pricing on AWS
Arctic Wolf offers Managed Detection and Response (MDR) services through the AWS Marketplace using a subscription-based pricing model. This model ties pricing to the duration and terms of the customer’s contract, with options for 12, 24, or 36-month agreements. These subscriptions provide entitlements to Arctic Wolf’s MDR services for the length of the contract, and access ends unless renewed or replaced.
For smaller organizations or those with up to 100 users, the MDR Basic plan costs $44,000 for a 12-month term, offering a 6% savings compared to monthly or shorter-term pricing. This plan includes core MDR services such as 24/7 monitoring, threat detection, and incident response through the Arctic Wolf platform. The plan also includes access to the Concierge Security Team and cloud monitoring.
For larger enterprises or those with specific needs, Arctic Wolf offers a Custom Pricing option. This tier supports more complex environments and requirements, including broader endpoint coverage, tailored security controls, and extended compliance support. Pricing at this level is defined through a private offer and can reach $1,000,000 or more depending on the scale and scope of deployment.
Arctic Wolf’s pricing on AWS reflects a platform-centric approach, with flexibility to scale based on the number of users, data sources, and required services. Additional AWS infrastructure costs may apply, and buyers are encouraged to use the AWS Pricing Calculator to estimate these expenses.
Note: Cloud marketplace pricing is subject to change. For up-to-date pricing and more details, refer to the official AWS Marketplace product page.
Arctic Wolf Pricing on Azure (Arctic EWS)
Arctic Wolf’s Arctic Early Warning Service (Arctic EWS) is available on the Microsoft Azure Marketplace and is designed to enhance external threat visibility for organizations of various sizes. Arctic EWS continuously monitors external networks for security issues, identifying systems that may be compromised or exposed to remote exploitation.
Pricing for Arctic EWS on Azure follows a tiered subscription model based on organization size:
- Small (up to 1,000 employees): $2,160 per month or $20,750 annually
- Medium (up to 5,000 employees): $4,320 per month or $41,500 annually
- Large (up to 10,000 employees): $8,630 per month or $82,875 annually
There are also separate plans tailored for higher education institutions, with pricing structured according to the number of enrolled students:
- Small for Higher Education (up to 3,000 students): $8,625 annually
- Medium for Higher Education (up to 10,000 students): $13,875 annually
- Large for Higher Education (more than 10,000 students): $24,250 annually
All plans are transactable directly through the Azure Marketplace. Each subscription includes prioritized notifications across different severity levels, helping identify publicly exposed vulnerabilities, compromised assets, and other critical external security issues. Arctic EWS acts as a complementary service to internal security tools, catching threats that may bypass existing defenses.
Note: Cloud marketplace pricing is subject to change. For up-to-date pricing and more details, refer to the official Microsoft Azure Marketplace product page.
Pricing for Arctic Wolf Security Awareness Training
Arctic Wolf offers three pricing tiers for its managed security awareness training services, each tailored to different organizational needs. Pricing is based on a per-user, per-month model.
Managed Security Awareness ($2.99/user/month) is the entry-level plan. It includes essential features like automated microlearning training, phishing simulations, just-in-time training, and reporting tools. Users also benefit from integration with the Concierge Security Team and visibility into dark web exposures and culture score reporting. However, advanced analytics and content customization are not included.
Managed Security Awareness Plus ($3.59/user/month, discounted from $3.99) expands on the base plan by adding access to Arctic Wolf’s Phishtel engine, reported simulation details, and role-based content. This tier introduces email analytics and broader industry-specific training materials. It’s designed for organizations that require deeper insights into user behavior and enhanced phishing defense.
Managed Security Awareness Plus & CCP ($4.99/user/month) includes everything in the Plus plan, along with access to Arctic Wolf’s full training content library and the Compliance Content Pack (CCP). This tier is best suited for organizations in regulated industries or those with advanced compliance requirements, as it delivers additional resources for meeting regulatory standards.
Limitations of Arctic Wolf
When evaluating Arctic Wolf for your organization, it’s important to be aware of its limitations. Users have reported several practical limitations that may affect the overall experience and operational efficiency. Here are common issues reported by users on the G2 platform:
- Alert fatigue and noise: Users frequently experience high volumes of alerts, including false positives and redundant notifications. This can make it difficult to prioritize critical issues and leads to alert fatigue, especially in environments with broad monitoring coverage.
- Limited report customization: The built-in reporting tools are seen as lacking depth and flexibility. Customizing reports often requires reaching out to the SOC team, which adds time and effort to workflows.
- Complex user interface: Some users find the portal confusing or unintuitive, particularly during early use. Key features and dashboards may take time to locate, increasing the learning curve.
- Manual deployment challenges: Deploying agents on certain systems—particularly macOS devices—can be a manual and time-consuming process, unlike automated deployments available for Windows environments.
- SIEM data access limitations: While Arctic Wolf’s team makes strong use of sensor data, customers report limited direct access or query capabilities for the SIEM data, restricting their ability to perform independent analysis.
- Integration gaps: There are missing native integrations with some tools like Varonis, SonicWall NSM, and Auvik. Although workarounds exist, the lack of direct integration adds complexity.
- Clunky ticketing system: The ticketing interface is noted as awkward to navigate, which can hinder efficient incident tracking and management.
- Onboarding and setup time: Establishing a mature and effective security posture using Arctic Wolf is not immediate. It may take several months to complete setup and tuning across the infrastructure.
- Overwhelming risk dashboards: The Risk Dashboard can become cluttered with large volumes of findings. Limited sorting options make it harder to focus on high-priority items or identify recurring issues.
- Renewal and VAR transitions: Changing value-added resellers (VARs) during contract renewals has proven difficult for some users, requiring multiple follow-ups to resolve.
Related content: Read our guide to Arctic Wolf competitors
Radiant Security: Agentic AI for Efficient Security Operations
Radiant Security is an Agentic AI SOC platform that automates alert triage, investigation, and response across the security lifecycle. The platform is designed to reduce false positives by roughly 90%, enabling analysts to spend more time on verified threats rather than manual triage. Radiant also aims to shorten investigation and response times (MTTR) and lower operational costs, while helping teams avoid the fatigue that often comes with high alert volume.
Key capabilities include:
- Agentic AI triage and investigation for all alert types, including previously unseen or low-fidelity ones.
- Transparent reasoning that shows how and why the AI reached its conclusions, helping analysts validate decisions and build trust.
- Integrated response with one-click, executable action plans that can be carried out manually or automated when appropriate.
- Log management with unlimited retention, delivered at a cost significantly lower than traditional SIEM platforms.
- AI feedback loop that allows teams to influence and adjust triage behavior using environmental context, improving accuracy over time.
Radiant provides a unified environment for handling alerts, investigations, response actions, and log data, with an emphasis on efficiency, clarity, and analyst control.
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