Your team owns
the day. Radiant's
Night Shift owns
the night.
Night Shift analysts monitor and respond inside your Radiant environment when your team is offline, under your rules, alongside our always-on AI.
The one thing AI can't replace:
24/7 eyes on glass
The AI never stops. Neither does the human oversight.
How do you replace the reassurance of knowing a human is watching at 2 AM when your team is out?
Radiant’s Night Shift brings expertly trained analysts to monitor and respond during off-hours.
HOUR BY HOUR
How your team and
Radiant share the clock
One clean handoff at dusk, continuous coverage through the dark,
and zero backlog waiting for you at dawn.
9:00 AM
Your team clocks in
AI automatically triages every alert and closes false positives — your team never sees noise.
MONITORING
Midday monitoring and triage
Your lean SOC reviews only 1–3 high-fidelity escalations per day, with full context already built.
RESPONSE
Rapid response without the noise
Your team acts on real threats only. The platform handles everything that doesn’t need a human.
Handoff and head out
Night Shift assumes watch
MONITORING
Continuous monitoring & triage
Night Shift analysts review every AI-escalated alert in real time, leaving your alert queue empty in the morning.
RESPONSE
Real-time response
When a threat is confirmed, analysts execute your pre-defined containment steps immediately. No waiting for approval or waking your team.
9:00 AM
Morning handoff
Control returns to your team. Notable events are shared via your preferred communication channels (Slack, email, or PagerDuty) for a seamless start to the day.
After-hours SOC monitoring
without outsourcing
Night Shift is designed for lean, insourced SOC teams that need continuous human oversight.
It is not an outsourced model; rather, it extends the team you’ve already built.
Your rules
All monitoring, escalation, and response actions follow the Rules of Engagement (the response boundaries your team sets).
Your platform
Night Shift analysts work inside your Radiant deployment. Every action is visible to your team instead of summaries from a system you can't see into.
Your hours
Coverage is scoped to the windows you choose: weekday evenings, weekends, or planned vacation periods.
Why Night Shift is different
from outsourcing
Adding after-hours coverage doesn’t mean going back to an outsourced model.
It means closing the gap MDRs and service providers used to fill, without giving up the control you insourced to gain.
| Comparison point | MDR / MSSP | Radiant Night Shift |
|---|---|---|
| Who monitors | An outsourced team, running their process. | Analysts trained to be an extension of your team. |
| Platform | Their tools and workflows. | Your Radiant deployment, your rules. |
| Responsibility | Fully responsible, 24/7. | Covers off-hours, weekends, and planned vacations. |
| Best suited for | Teams that want to fully outsource. | Teams that insource and want overnight continuity. |
MDR / MSSP
Who monitors
An outsourced team, running their process.
Platform
Their tools and workflows.
Responsibility
Fully responsible, 24/7.
Best suited for
Teams that want to fully outsource.
Radiant Night Shift
- Analysts trained to be an extension of your team.
- Your Radiant deployment, your rules.
- Covers off-hours, weekends, and planned vacations.
- Teams that insource and want overnight continuity.
Who monitors
MDR / MSSP
An outsourced team, running their process.
Radiant Night Shift
- Analysts trained to be an extension of your team.
Platform
MDR / MSSP
Their tools and workflows.
Radiant Night Shift
- Your Radiant deployment, your rules.
Responsibility
MDR / MSSP
Fully responsible, 24/7.
Radiant Night Shift
- Covers off-hours, weekends, and planned vacations.
Best suited for
MDR / MSSP
Teams that want to fully outsource.
Radiant Night Shift
- Teams that insource and want overnight continuity.
THE NIGHT SHIFT
Peace of mind you imagined
when you decided to insource
Our AI never stops. Now neither does the human oversight behind it.
Talk to a Radiant expert about what Night Shift coverage looks like for your team and your hours.
FAQ
No. Night Shift analysts work alongside your existing team structure. Your team owns the platform and the decisions — Night Shift covers the hours you’re not online.
Night Shift analysts investigate and execute containment actions in real time following your pre-defined Rules of Engagement. Your team is notified immediately for anything requiring escalation beyond those rules.
No. Every action is logged inside your Radiant deployment. You receive a handoff summary each morning via your preferred communication channel.
Before Night Shift begins, your team sets the Rules of Engagement inside Radiant the boundaries for triage, escalation, and response. Night Shift operates strictly within those parameters.
Night Shift is an add-on to your Radiant subscription. It is not a separate managed service. The analysts work inside your existing Radiant environment, following your configurations and your response rules.
For teams that have already insourced their SOC operations and need overnight continuity — yes. Night Shift is purpose-built for insourced teams that need human coverage after hours without giving up ownership of their environment, tools, or response process. It’s not a fit for teams looking to fully outsource SOC operations.
